Terms of Business – Gutter & Fascia Cleaning

1. Service Provision

• All gutter and fascia cleaning is carried out using professional equipment and safe working practices.

• We will remove debris, moss, and dirt from gutters, downpipes, and fascia boards to the best achievable standard.

• While every effort is made to restore appearance, staining, weathering, or permanent discoloration may not be fully removed.

2. Access Requirements

• Customers must ensure safe and clear access to the property on the scheduled date.

• Driveways, paths, and working areas must be free of vehicles, furniture, or obstructions.

• If access is not possible, the appointment may be rescheduled and a call‑out fee may apply.

3. Safety & Liability

• We take care to avoid damage, but cannot be held responsible for pre‑existing cracks, loose fittings, or fragile guttering/fascia materials.

• Customers are advised to check that their guttering and fascia are structurally sound before booking.

• We are fully insured for public liability.

4. Scheduling & Cancellations

• Appointments are confirmed in advance.

• Cancellations made with less than 48 hours’ notice may incur a fee.

• In the event of severe weather or unforeseen circumstances, we may reschedule at no extra cost.

5. Payment Terms

• Payment is due in full immediately after the cleaning service has been completed.

• Late payments may result in additional charges.

6. Customer Satisfaction

• If you are not satisfied, please notify us within 48 hours of service.

• We will return to inspect and, where reasonable, re‑clean the affected area.

• No refunds are offered once work has been completed, except where required by law.

7. Ongoing Maintenance

• Gutter and fascia cleaning helps maintain appearance and function but does not prevent natural weathering, future moss growth, or blockages caused by falling leaves.

• Customers may wish to schedule regular cleaning for best results.

8. Agreement

By booking our services, you agree to these Terms of Business.